PRIVACY POLICY

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Policy Effective Date

This policy is effective as of April 1st, 2020 and replaces any and all previous versions.

Scope and Application of Policy

Hocker, created this privacy policy (the “Privacy Policy”) in order to demonstrate our commitment to the privacy of our clients. The policy describes the way which Hocker collects, uses, stores, shares and protects the personal information of users of the Hocker website and all related sites, applications, services and tools where this policy is referenced, regardless of how they are used or accessed.

Consent

Hocker is committed to ensuring that the privacy of the Hocker website users is protected. Should we ask users to provide certain private information for identification purposes, it is for the sole purpose of this website and will only be used in accordance with this privacy statement.

By using the Hocker website and its related sites, products, applications, services and tools, or registering for an account with Hocker, you expressly consent to the collection, use, disclosure and retention of your personal information as described in this Privacy Policy.

In addition, by using the Hocker website, you acknowledge, consent and agree that Hocker may access, preserve, and disclose your registration and any other information provided by you or on your behalf if Hocker is required to do so by law or if Hocker believes in good faith that such access disclosure is necessary in our opinion to: (1) comply with legal process, including, but not limited to, civil and criminal subpoenas, court orders, other compulsory disclosures, or at the advice of legal counsel; (2) respond to claims of rights violation of third parties, whether or not the third party is a user, individual, or government agency; or (3) protect the rights, property, and/or personal safety of Hocker, Hocker users or the general public.

Throughout this Privacy Policy, we use the term “personal information” in order to describe the general information that may be associated with a specific person and may be used to identify that person. We do not consider personal information to include information, which has been given anonymously or has been aggregated, thus eliminating the ability to individually identify persons.

Hocker users should check the Privacy Policy periodically in order to stay updated on any changes or updates. Hocker reserves the right to amend this Privacy Policy at any time by posting the amended terms on this site.

Mobile Privacy

Hocker may offer users the ability to connect with our sites and use the Hocker applications, services and tools through a mobile or mobile optimized device or website. The provisions of this privacy policy apply to all such mobile devices and use of such mobile devices.

Collection of Personal Information

Hocker obtains personal information in order to provide users with optimal use of and access to our sites, applications, services and tools, and in order to help us personalize and improve overall user experiences and enhance the services we offer our users. If you choose to provide Hocker with personal information, in doing so, you provide consent to the transfer and storage of that information on the Hocker servers. Information collected automatically: Upon visiting the Hocker sites, using the Hocker applications, services and/or tools, or interacting with Hocker advertising or content, Hocker may automatically collect information sent to us by your computer, mobile device or other device used to access the site. This information includes, but is not limited to the following: The Internet protocol (IP) address used to connect your computer to the Internet which includes, but is not limited to; standard web log information; login, email address and password; the type of device used to access our website and unique identification; computer and connection information, such as browser type, version, and time zone setting; geographic location and navigation information; the full Uniform Resource Locator (URL) clickstream to, through, and from our website; statistics to measure and collect session information; and other anonymous information through the use of cookies and web beacons. Information you give us: During the registration process, Hocker requires users to provide contact information. If you register for an account with us, and give Hocker your personal information, you are not anonymous to us. We collect and store any information entered on our sites or information individual users provide in context of using our sites, applications, services and/or tools. This may include, but is not limited to: Name, physical and billing address; phone numbers; credit card information; tractor and trailer information and Driver license information. Information from other sources: From time to time, Hocker may receive or collect supplemental information about individuals from third party sources and add this information to our account information. This information may include, but is not limited to, additional contact information, demographic information, and any additional information about users from credit bureaus or other sources, as permitted by law. Hocker may also contract with agents or trade associations that may select to enroll new users by submitting account information to Hocker. This information may include, but is not limited to, information such as company name, physical address and email address. Hocker uses this information in order to create new user accounts.

Information Sharing and Registration with Social Media Websites

Hocker uses various social media sites in order to communicate about our business and connect with our clients and Hocker users. We do not provide any customer access to this data nor do we provide these sites with customer data. Hocker will not publish any personal data from our customers on these sites. We do not gain access to your email address or have any access to your personal data while you interact with Hocker on social media sites. Any request for personal information or shipment data to help us assist a shipper on these sites will be done through one-on-one messaging in order to retain user and information privacy. While using social media sites, users are subject to the terms and conditions of these external sites and Hocker is not responsible for use of these third part sites, nor is Hocker responsible for amendments and changes made to the privacy policies of these sites.

Use of Personal Information

The primary purpose in collecting personal information from Hocker users is to provide users with access to our sites and/or use of our services, applications and tools, as well as to provide users with requested customer service and relevant information about user account and available services, and also to provide users with a safe, smooth, efficient and customized freight shipping experience. We may use personal information from time to time in order to provide access information to our services and tools; to perform general account servicing such as address verification and to customize, measure and improve our services, content and advertising; to deliver targeted marketing and promotional offers based on your communication preferences; to contact users, either via email or telephone, to resolve disputes, collect fees and troubleshoot problems with your account or our sites, services, applications, or tools, or for other purposes as authorized by law; to provide users with other services requested by you as described when we collect the information.

Communication Preferences

By providing Hocker with your contact information and registering to use our services, you agree to receive marketing communications by email, direct mail, and other marketing sources. Hocker provides users the opportunity to unsubscribe from receiving marketing communications via email or via phone. Hocker can be reached by calling (833) 446-2537, or by emailing our support team at info@Hocker, or by choosing to unsubscribe at the bottom of any digital Hocker marketing SMS or email.

Marketing, Advertising and Pop-Ups

Hocker does not sell advertising on the Hocker website. If you see advertising pop up messages while using our website, they are not being served by Hocker and are in no way endorsed or encouraged by Hocker. Hocker uses remarketing in order to advertise the Hocker brand, online. When you visit or interact with our sites, services, applications, email and other tools, we or our authorized service providers may use third party cookies (ex. Google) to show advertisements on websites across the Internet. Third party vendors, including Google, use cookies to serve ads based on someone’s past visits to Hocker. You may opt out third party vendor’s use of cookies by visiting Network Advertising Initiative opt-out page.

Our Disclosure of Your Information

Hocker limits the disclosure of personal information to third parties to information required for booking parking, including, but not limited to, arrival and departure information. In certain situations, we may disclose users personal information to respond to legal requirements, enforce the Hocker policies, to respond to claims that a listing or other content violates the rights of others, or to protect rights, property, or safety. Such information will be disclosed in accordance with this Privacy Policy and applicable laws and regulations. Hocker may also share users personal information with: Trade associations, whose access is restricted to the names and addresses of their own members or Agents, or whose access is restricted to the account and shipment information for those users they have enrolled. Associations and Agents have no direct access to any Hocker databases. Governmental agencies including law enforcement agencies, or authorized third-parties connected with or in direct response to a criminal investigation, investigation of fraud, intellectual property infringement, piracy, or other alleged unlawful or illegal activity or any other activity that may expose us, you, or any other Hocker user to legal liability. In such events, we will disclose information relevant and necessary to the investigation or inquiry, and anything else we may deem relevant to the investigation. Hocker may also user your personal information while engaging with other companies in order to perform certain functions on our behalf. Examples of interactions with third party companies includes sending direct and electronic mail, printing and mailing invoices, analyzing data and providing marketing analysis. The third parties performing these limited functions on our behalf shall have access to our user’s personal information as needed to perform these functions and these functions only. Credit bureaus, with which we may report information about your account, including information on late payments, missed payments, or other defaults that may be reflected in your credit report.

Information You Share on Hocker

If you access our sites from a shared computer, certain information about you, such as your account user information or shipment activity, may also be visible to other individuals who use the computer after you. We encourage you to properly log out and close your browser window to prevent others from accessing your personal information.

How We Protect and Store Your Personal Information

We protect your information using advanced technical and administrative security measures in order to reduce the risks of loss, misuse, unauthorized access, disclosure and alteration of information. Some of the safeguards we use are firewalls and data encryption to verify access to the Hocker systems and physical access controls to our data centers. We retain information as long as it is necessary and relevant for our operations. In addition, we may retain personal information from closed accounts to comply with law, prevent fraud, collect any fees owed, resolve disputes, and take other actions as permitted by law.

Our Use of Cookies

When you visit or interact with Hocker or the associated sites of Hocker including the services, applications, messaging, marketplace and/or other tools, you may be subject to cookies. We use cookies to help us recognize your browser as a previous visitor and save and remember any preferences that may have been set while your browser was visiting our website. We may also record your password in a cookie. Cookies do not contain personal information.

No Spam, Spyware or Spoofing

Hocker does not tolerate spam. Please forward any items you suspect as spam to info@Hocker. We automatically scan and may manually filter messages to check for spam, viruses, phishing attacks and other malicious activity or illegal or prohibited content.

Accessing, Reviewing, and Changing Your Personal Information

Personal information collected or provided by users may be updated by signing into Hocker. Changes may also be made by emailing a request to info@Hocker, contacting us via phone at (877) 472-7267 or editing individual profiles through the Hocker login screen. Changes may also be mailed to our physical address: 585 Prospect St Suite 301A, Lakewood, NJ 08701.

Third Parties

Except as otherwise expressly included in this Privacy Policy, this document addresses only the use and disclosure of information we collect from you. If you disclose your information to others, whether they are carriers or other users on our sites or other sites throughout the internet, different rules may apply to their use or disclosure of the information you provide to them.


Hocker does not control the privacy policies of third parties, and you are subject to the privacy policies of those third parties where applicable.

Use of the Website by Children

Our site is not designed for, or directed to, children under the age of 18. Hocker and the Hocker site is not directed to children. We will not knowingly collect personally identifiable information in order to target any users under the age of 18. We are committed to complying with the Children’s Online Privacy Protection Act of 1998 (“COPPA”) and other applicable laws. If you are under 18 years of age, please do not use our website.

International Users of the Website

Hocker is committed to compliance with applicable privacy laws and is committed to protecting the personal information of international users. By use of the website and the Hocker services, international users consent to the use of their personal information for the purposes as outlined in this Privacy Policy and waive any applicable laws or regulations that may otherwise be applicable to the use of personal information in the country in which the international user is located.

Contact Us

If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this website, you can contact us at: 585 Prospect St Suite 301A, Lakewood, NJ 08701, info@Hocker.

 

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